My life seems to revolve around making life easer for people though technology. But here is the crazy thing.. I HATE MOST TECHNOLOGY.. or at least the automated side of thing.

I was just dealing with Bell because their OneBill website was not letting me view my bill.. but Bell and OneBill are not the same person.. my first objective was to get the balance of my cell bill so I can pay it.

They have a new automated system that calls itself Vicky or something like that.. It works really well for most stuff, but I seemed to have to say 5 different things push some buttons on the phone and hop on one foot to talk to an agent. I’m sure someone at Bell would tell me that I could have just said agent or something like that right at the start.. but I played the game and lost.

I talked to an agent and after verifying who I was, and I’ll tell you it was much easer this time then the last… My balance was ready in 30seconds.. paid via web banking in 5 seconds after that.

I asked him about the website and explained that I was not able to view my balance and if he could set me up for OneBill.. he started to walk me though the web site but I was able to convince him that Onebill is going to do the same thing.. so He transferred me via the ‘preferred customer’ line (shhh – I told him I would not tell anyone if he used that line)

He came back to me because OneBill leaves their office earlier then him.. doh.. guess it will have to wait until next month when I still can't get my balance..

I did web check-in to West Jet today for the fist time.. they say it will save me 2hrs in the morning.. I guess we will see..

Off to Windsor, I don’t expect any great stories! Unless I spend time with Logan, he is always good for a story