Tuesday, September 19, 2006
I HATE AUTOMATED TECHNOLOGY
My life seems to revolve around making life easer for people though technology. But here is the crazy thing.. I HATE MOST TECHNOLOGY.. or at least the automated side of thing.
I was just dealing with Bell because their OneBill website was not letting me view my bill.. but Bell and OneBill are not the same person.. my first objective was to get the balance of my cell bill so I can pay it.
They have a new automated system that calls itself Vicky or something like that.. It works really well for most stuff, but I seemed to have to say 5 different things push some buttons on the phone and hop on one foot to talk to an agent. I’m sure someone at Bell would tell me that I could have just said agent or something like that right at the start.. but I played the game and lost.
I talked to an agent and after verifying who I was, and I’ll tell you it was much easer this time then the last… My balance was ready in 30seconds.. paid via web banking in 5 seconds after that.
I asked him about the website and explained that I was not able to view my balance and if he could set me up for OneBill.. he started to walk me though the web site but I was able to convince him that Onebill is going to do the same thing.. so He transferred me via the ‘preferred customer’ line (shhh – I told him I would not tell anyone if he used that line)
He came back to me because OneBill leaves their office earlier then him.. doh.. guess it will have to wait until next month when I still can't get my balance..
I did web check-in to West Jet today for the fist time.. they say it will save me 2hrs in the morning.. I guess we will see..
Off to Windsor, I don’t expect any great stories! Unless I spend time with Logan, he is always good for a story
I was just dealing with Bell because their OneBill website was not letting me view my bill.. but Bell and OneBill are not the same person.. my first objective was to get the balance of my cell bill so I can pay it.
They have a new automated system that calls itself Vicky or something like that.. It works really well for most stuff, but I seemed to have to say 5 different things push some buttons on the phone and hop on one foot to talk to an agent. I’m sure someone at Bell would tell me that I could have just said agent or something like that right at the start.. but I played the game and lost.
I talked to an agent and after verifying who I was, and I’ll tell you it was much easer this time then the last… My balance was ready in 30seconds.. paid via web banking in 5 seconds after that.
I asked him about the website and explained that I was not able to view my balance and if he could set me up for OneBill.. he started to walk me though the web site but I was able to convince him that Onebill is going to do the same thing.. so He transferred me via the ‘preferred customer’ line (shhh – I told him I would not tell anyone if he used that line)
He came back to me because OneBill leaves their office earlier then him.. doh.. guess it will have to wait until next month when I still can't get my balance..
I did web check-in to West Jet today for the fist time.. they say it will save me 2hrs in the morning.. I guess we will see..
Off to Windsor, I don’t expect any great stories! Unless I spend time with Logan, he is always good for a story
Sunday, September 17, 2006
Paralympic Games Emblem, houseboating, and birthday
Yesterday was the uneiling of the 2010 paralympic games emblem. Its not bad, I like it more then the inukshuk although it is just the head of the inukshuk with a mountain in it. There was a great outdoor concert, with Spirit of the West, Chantal Kreviazuk, Philosopher Kings and a few other bands.
Over all I was impressed with how it all went down. The flow of the day was great, no big waits for something to happen. There were a few technical glitches, the fireworks at the end almost seemed like they got wet and fizzled rather then shooting into the air. But they did do a good job keeping things moving along, and the bands were all great.
I didn’t think I would have been into Chantal, but she put on a good show. Seemed to involve the crowd, but talked way too much. Spirit of the West was as great as always, I made a call to Seabass when they played Home For A Rest. Not sure what time it was in South African but I’m sure he will not mind getting the message.. Philosopher Kings were a great closer, I’m not sure how long the band has been around (I know its been a long time).. but they still have tons of energy.
Before I go on.. I have to say I like the Logo..
I’m thinking that the logo business it one to get into, make a small image and tell people what the hell it means for 20 mins. I can’t believe the weight they put on the thing, I’ll give you some of the points

• Winter Games identity
• Represents the spirit of the host region
• Serves as an inspirational symbol
• Highlights the natural beauty of Canada’s West Coast – sky, water, and forests reflected by striking blues and a strip of green.
• Symbolize the enormous strength and determination of the athletes
• Forms the shape of an athlete in motion
• A visual reminder of the paralympic games and the natural environment of Canada’s west cost
• It meshes well with Iianaaq, its sister emblem
• Serves as a reminder that the 2010 games will be celebrated with an integrated spirit of fair play, integrity and excellence.
That’s about all I can take.. I can’t believe how much this thing says? Where do people come up with these things? Why do they feel the need to ‘sell it’ to us, it’s a nice logo, we know its going to represent the games in our region and I know what the games and where I live means to me. I say get to the point and be proud of your decision, don’t drone on about it like Chantal Kreviazuk and her theater story.
Could you imagine if someone asked you about the west coast, don’t tell them anything just send them the logo and say ‘this is the west coast’. But maybe its me? But I don’t think photos or words do the area justice so how could a logo.
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House Boating.. well, I’m not sure I can say much about the trip.. It was NUTS.. I have seen lots of crazy shit in my time, but this took the cake.
I don’t think I can tell the story of the week as we decided that using the Vegas slogan – ‘what happens on the houseboat stays on the houseboat’. If you ask me I’ll give you some details with out using names… sorry.. I will post a few photos.
My birthday was this last week as well.. I didn’t go nuts.. I did go to Moe Joe’s, but the bar was kind of empty. I was not really feeling up to a huge night as I had to work the next day and the houseboat kicked my ass.. I did loose track after about 10 shots, but after the week I just finished it seemed like nothing.
I’ll be home next week, I leave for the city on Tuesday and will be in Toronto Wednesday afternoon. I have no plans after that, I’m sure I’ll spend a night at my brothers place, and Logan wants to hang out as well. I don’t think the 2 make for a good combination but I’m sure it will work its self out
I still have no transportation from TO to Windsor, but again.. I’m hoping that it will just work itself out. Buss train or plane..

